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General Terms and Conditions

1. An order will be treated as CONFIRMED on payment of 50% of the order value by the customer. The balance 50% amount and other dues, if any, have to be paid by the customer prior to dispatch of that order. In case of Cheque / Demand Draft payment, the payment confirmation will be subject to realization

2. Order once booked cannot be cancelled in full or in part

3. Goods once sold cannot be taken back

Shipping

1. The customer is advised to check the material on delivery and remain present while assembly. For any manufacturing defect or discrepancy, the customer should bring it to the notice of the company's representative immediately; the same will be rectified or replaced

2. If the item is received "as damaged" at the delivery site and cannot be replaced or rectified, the money shall be refunded

3. The company issues no Guarantee / Warranty for PU/PVC Leather/Fabric used in the various products

4. The company bears freight charges within the city limits of their current store location (MUMBAI, DELHI, BANGALORE and HYDERABAD). In case of delivery outside the above mentioned city limits or to any other city, all charges of transport, Octroi, fitting etc are to be borne by the customer

EMI Options

EMI payment options for purchases at Furniturewalla stores are available in non-sale times, if approved by the financing partner (currently, Bajaj Finserv). During SALE or OFFERS the EMI payment option may be extended at the sole discretion of the store management, but will be operational if approved by the financing partner

1. Currently, EMI Finance Options are available for purchases at Furniturewalla FW and are being provided by Bajaj Finserv. Please contact them to know more about their products and services

2. The financing arrangement is strictly between the customer and Bajaj Finserv. The customer is advised to familiarize himself of all terms and conditions in this regard

3. Loan eligibility, sanction, disbursement and repayment is at the sole discretion of Bajaj Finserv

4. The financial arrangement, as above, cannot be altered or influenced by Furniturewalla FW

Privacy Policy

1. User/Customer information data is defined as: Customer /user data received/collected through website such as Customer name, e-mail address, phone nos, and shipping details

2. Customer information, as defined above, collected and required to conduct our business is kept confidential. It is not sold or rented to any third party

3. The company uses the above data to inform willing customers about offers, deals, launches, products and about marketing and promotional activities

4. The company, as a policy, provides customers the option to opt-out of such services